Executives from Sephora, Sears Holding Company and Century 21 Department Stores share tips for building customer loyalty with mobile apps.
Beyond “mobile first”
A new Shop.org Snapshot analyzes some of the highest-ranked mobile websites in the U.K., with a focus on checkout and other mobile features.
Mobile commerce in the U.K.
More than 2.5 million smartphone users visit Netshoes’ online store each month. The company’s explosive growth is powered by customer-centric mobile innovation.
Mobile innovation in Brazil
A Shop.org report produced in partnership with comScore and The Partnering Group found that more than half of all online shopping activities originate on smartphones and tablets.
Social & Mobile Commerce Report
Smartphone Strategy /
Shop.org’s Think Tank digs into integrating smartphone experience with a broader marketing and merchandising strategy, including finding the right measurements to gauge success.
Retailers must rise to the smartphone challenge

HOT TOPIC / Responsive Design

Is responsive design right for retail?

Responsive design is gaining momentum, but only 2% of the top 500 online retailers are using it to serve smartphone shoppers. In a recorded presentation from Shop.org’s Online Merchandising Workshop, Linda Bustos of Elastic Path Software discusses recent survey results and shares best practices for responsive design in e-commerce. The 30-minute video is available on-demand at no charge after registration.

Shop.org | July 16, 2013