More results for the term: Webinar
Oct 10 2013
The global market for mobile POS is expected to grow to more than $227 million by 2015, driven primarily by deployments in developed country markets, with large retail chains in the U.S. being the largest adopters. In retail environments with low item volume/high value transactions and/or where customer traffic exceeds the capacity of stationary POS and self-checkout terminals, bringing the point of transaction to the customer is an ideal solution. During this one-hour interactive webinar speakers will examine the upcoming trend of mobile adoption in retail and offer retailers recommendations on how to plan current and future store strategies. Join us to learn how to create a scalable, sustainable and multi-purpose retailing platform; best practices for adding mobile POS solutions that have all the capabilities (and more!) of traditional POS; benefits of having a flexible mobile POS that operates with a common view of inventory, order management and payments in both online and offline mode; strategies to enable retailers of all sizes to deliver a mobile-integrated in-store experience through Android and iOS devices.
Aug 27 2013
A successful mobile strategy is key to customer satisfaction. But as you consider your mobile strategy, don’t forget to provide a solution for the group that has the biggest impact on customer satisfaction and your top and bottom lines – your workforce. Join us to understand how, by including workforce management in your mobile strategy, retailers can: -Gain efficiencies by giving employees and managers access to quick and easy, common tasks on the go (extending access to your WFM system from anywhere) -Provide the easy-to-use and access tools that your next gen workforce expects, improving employee engagement -Empower managers to manage in the moment, accessing up-to-date data from the retail floor where the action happens, make a decision and witness the results -Improve business decision making with real-time data available whenever, wherever
The State of Retailing Online 2013: Marketing and Merchandising (R)Evolution in a Cross Channel World
Jul 9 2013
As consumers increasingly interact with a variety of desktop, smartphone and tablet devices throughout the day, how should online retailers adapt their online marketing and merchandising strategies and tactics? Sucharita Mulpuru, VP and Principal Analyst at Forrester Research, presents a sneak peek of select findings from the "State of Retailing Online 2013: Marketing and Merchandising" study, along with broader retail trend insights to help retailers maximize their cross channel marketing and merchandising investments for the rest of 2013 and beyond.
Jun 27 2013
Thanks to mobile devices, today’s shoppers have access to vast amounts of data in-store. They check prices, read reviews, comparison shop and get input from their social groups. This “Mobile Moment of Truth” is the new competitive battlefield for retailers, brands, apps and e-commerce pure plays, who are all competing to win this coveted consumer. During this interactive webinar, the speakers will present new research being conducted by Sprint and Barkley that will explain why and how millennial consumers use mobile devices in-store, as well as how franchises and e-commerce merchants can fine-tune their brands’ mobile strategies to influence shoppers at this critical moment of decision making. Join us to learn: Results of quantitative and ethnographic research How mobile-informed shopping is evolving in scope and form What tools and apps mobile-informed shoppers use What information mobile-informed shoppers seek Showrooming and its implications for franchises and brands Winning strategies for franchises and brands Join in the conversation! Use #mobileretailtruth on Twitter before, during and after the webinar.
May 2 2013
How seamless are you? A recent survey of 6,000 customers in eight countries finds that the majority of customers expect a seamless shopping experience, including the same product assortment and price across all channels, as well as the ability to order out-of-stock items from their mobile device while in the store. Retailers have their work cut out for them if they want to deliver a consistent, connected and more memorable customer experience while offering flexible fulfillment/returns and integrating merchandising and marketing at every touch point. During this interactive webinar, industry expert Renato Scaff will present the findings of the Accenture Seamless Research Study and discuss what it means for retailers to deliver a truly seamless experience. And as a bonus, attendees will receive a copy of the research study results. Join us to learn: The most important elements for consumers in their shopping experience; how prepared retailers are to meet customers’ expectations; and what retailers need to do in order to offer a seamless shopping experience.
Apr 4 2013
Companies committed to providing superior customer experiences face a common problem of how to evaluate, benchmark, and improve performance across multiple channels with consistent, insightful and actionable metrics that reflect the customers' perspective. Join us to learn: How multi-channel and multi-device experiences impact the overall customer experience; How to focus your resources to improve the customer experience; How to go beyond just listening to actually measuring and quantifying the experience of your customers in a way that helps you understand and predict future success.
Retail in the Cloud: Transform IT economics and dramatically improve the customer experience with cloud and mobility solutions (Playback)
Feb 21 2013
This webinar looks at retailers that have truly made the move to the cloud and use it for everything from master data management, channel integration and store operations to point-of-sale and other mobile solutions. Industry expert Eric Olafson will reference several of these retailers in a variety of segments and sizes, looking at the apps and approaches taken, results, and lessons learned.
Feb 1 2013
This is the age of the mobile shopping revolution. Consumers armed with smartphones and tablets are changing the way stores set prices and track customer preferences. The new reality is that online shopping allows marketers to follow customers on every click, but they know almost nothing about them the moment they arrive in the store.
Nov 15 2012
Advancements in retail technology and changes in consumer expectations are presenting many challenges for retailers. Mobile POS is a simple solution that can increase employee efficiency and improve customer service, making the shopping experience more profitable for everyone. During this interactive webinar, speakers will discuss how Mobile POS can expedite checkouts, empower employees and engage consumers. The convenience of mobility along with immediate access to product and customer information make Mobile POS an invaluable tool for your multi-channel retail operations.
Oct 24 2012
BIGinsight, Belk, Harry and David, SportChalet and Shop.org recap some of the most important marketing lessons learned during the Holiday 2011 season, review recently released retailer and consumer insights, and provide best practice tactics to help retailers maximize their marketing investments for Holiday 2012.